CASA LIIVIA
Privacy Policy

Welcome to Casa Liivia's Privacy Policy. We take your privacy seriously and are committed to protecting your personal. This policy explains how we collect, use and share your information when you visit our website or use our services by using our website or services, you agree to the terms of this policy. If you have any questions concerns, please don't hesitate to contact us

Introduction

Casa Liivia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, www.casivia.com (the "Site"). Please read it carefully. If you do not agree with the terms outlined in this Privacy Policy, we respectfully request that you refrain from accessing the Site.

Who We Are

At Casa Liivia, we are accountable for gathering, utilizing, and securely storing specific personal details related to you.

The Personal Information We Collect and Use

Personal information refers to any data that can be used to identify an individual and does not include any information that has been anonymized.

1. Types of Personal Information

We may process the following types of personal information in relation to you:

Email Address: We collect your email address for communication, account management, marketing, and customer support. This includes sending newsletters, updates, promotions, notifications, verifying your account, recovering your password, and responding to inquiries.
Name: This information personalizes user experience and communications, identifies users within our system, provides customer support, and facilitates transactions and deliveries.
Phone Number (Optional): Collecting your phone number allows us to provide additional communication for support and notifications, verify your identity, prevent fraud, and with your consent, use it for marketing purposes like sending promotional SMS messages and offers.

How Your Personal Information is Collected

Your personal information will be collected as follows:

Personal Information Obtained From You Directly: We may collect information directly from you when you sign up on our website, subscribe to our newsletter, fill out a form, or provide information through our site.
Personal Information Obtained by Use of Cookies or Other Automated Means: We may collect information through automated technology, such as cookies and web beacons, which help us track user activity, store information about preferences and settings, and monitor website usage and traffic patterns.
Personal Information Obtained from Third Parties: We may receive personal information about you from third-party sources such as social media platforms, payment processors, and advertising networks.

How We Use Your Personal Information

We use your personal information to:

Develop new products, services, features, and functionality.
Process transactions and send related information, such as order confirmations and invoices.
Communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing and promotional purposes.
Send you text messages and push notifications.
Find and prevent fraud.
Ensure compliance with legal obligations.

Sharing of Your Personal Information

We may need to share your personal information with third-party service providers who help us with tasks such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing. Additionally, we may disclose your information if required by law or if we believe it is necessary to protect our business, employees, customers, or others. In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

How Long Your Personal Information Will Be Kept

We will retain your personal information only as long as necessary to fulfill the purposes stated. For example, we will retain your email address until you unsubscribe or request deletion, and your name and phone number until you request deletion or it is no longer needed for the purposes for which it was collected. After this, we will ensure your information is properly deleted or anonymized.

Keeping Your Information Secure

We take the safety and security of your personal information very seriously. We have implemented various technological and organizational measures, such as encryption during transmission, access controls, and regular audits. We limit access to your information to employees and contractors who require it to perform their job duties. Additionally, we regularly review our data collection and storage practices to ensure compliance with our security policies and applicable laws.

Use of Your Information Outside of India

We may transfer your personal information to countries where we operate or have service providers. However, we will take all measures to protect your personal information and ensure it is transferred in accordance with applicable legal requirements. While your personal information will be primarily stored and processed in India, it may be transferred to countries such as the United States and the United Kingdom, which have been deemed by India to have adequate protection in place.

Your Rights

As per applicable law, you are entitled to certain rights without any charge. These include the right to fair processing of information, transparency regarding the use of your personal information, access to your personal information and supplementary information, correction of any mistakes in your information, erasure of personal information in certain situations, and receiving your personal information in a structured, machine-readable format and transmitting it to a third party in certain situations. You have the right to object to the processing of your personal information for direct marketing purposes at any time. You can also object to decisions made by automated means that have legal effects on you or significantly affect you. In certain situations, you can restrict our processing of your personal information. If we breach any data protection laws, you have the right to claim compensation for damages.

If you would like to exercise any of these rights, please contact us in the following manner:

Email: [info.casaliivia@gmail.com]

Address: SKR Arcade, 6th B Cross Rd, Ward Number 85, Dodda Nekkundi Extension, Chinnapanna Halli, Bengaluru, Karnataka 560037, India.

Changes to This Privacy Policy

Our privacy policy was initially published on May 24th, 2024, and was last updated on June 15th, 2024. We reserve the right to modify this policy as needed and will inform you of any changes by updating the new policy on our website.

Contacting Us

The relevant person to contact regarding your personal information is: [Contact Person's Name]